Responsible Gaming
Gambling Should Be Entertainment
At Balls Custom, we believe online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
All players must be 18 years of age or older to participate in online casino gaming in Australia. If you are under the legal gambling age, please do not use these services. Online casinos have a legal and ethical obligation to verify player ages and prevent underage gambling.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to win back money
- Hiding gambling activity from family, friends, or partners
- Neglecting work, study, family, or social responsibilities due to gambling
- Experiencing anxiety or mood changes related to gambling
- Borrowing money or going into debt to gamble
- Gambling to escape problems or negative emotions
- Failed attempts to cut down or stop gambling
- Feeling restless or irritable when trying to reduce gambling
- Lying about the extent of gambling involvement
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Restrict the amount of money you can lose in a given timeframe
- Session Time Limits: Automatically log out after a set period of play
- Reality Checks: Receive notifications during play to remind you how long you've been gambling
- Self-Exclusion: Take a break from gambling for a specified period or indefinitely
- Account Closure: Permanently close your account if needed
Please review the responsible gaming settings offered by your chosen online casino and utilise these tools to stay in control.
Support & Help Resources in Australia
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online - Free, confidential counselling and support
www.gamblinghelponline.org.au - Lifeline Australia - 24/7 crisis support
Phone: 13 11 14 (available 24 hours, 7 days a week) - Beyond Blue - Mental health and wellbeing support
Phone: 1300 22 4636
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom - National Self-Exclusion Scheme)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you are experiencing difficulties with gambling, please seek help immediately. There is no shame in reaching out for support. Professional counsellors and support services are available to help you regain control and improve your wellbeing.
Remember: Gambling should be fun and entertaining. If it's causing distress, financial hardship, or relationship problems, it's time to seek assistance.